Leading Provider of Sensitivity Training
How We Add Value?
As Canada’s leading provider of Sensitivity Training, we provide training to build awareness and restore normalcy when there has been a workplace incident.
With your input, we will design sessions to address the facts of a particular situation. And, our training can be delivered in the workplace or offsite, depending upon the circumstances. We work with you to identify a neutral place at, or in close proximity to, the workplace.
We deliver Sensitivity Training, with EXCELLENCE, in person or virtually, through video-conference with a live facilitator throughout the session. This is our very popular Live Web Workshop delivery format that enables us to serve you from coast, to coast, to coast across Canada.
Our goal is to ensure that the training takes place in a respectful and professional environment where all attendees can feel safe.
Sensitivity Training for All Levels
Sensitivity Training for Employees
Designed for employees who do not have responsibility for direct reports. Some of these individual contributing employees may be in management roles because they have responsibilities for managing resources other than people. This training is rich with skill-building exercises, including role-plays, to help participants become better able to work through inappropriate situations at work.
Sensitivity Training for Middle-Managers
Designed for employees who have responsibility for direct reports and may be in an Emerging Leader or long-time people manager category. This training program is not designed for employees with executive-level responsibilities. Included are tools and techniques to help participants develop the competence to manage through inappropriate workplace incidents.
Sensitivity Training for Executives
Designed for employees who have executive-level responsibility. Such employees may own and run a P&L and have a title that indicates C-Suite level responsibilities across multiple divisions, departments, and or, geographies. This training is rich with skill-building exercises, including role-plays, to help participants become better able to work through inappropriate workplace situations.
Respect in the Workplace
Allyship & Inclusion Training Program
Sensitivity Training Canada’s Allyship & Inclusion Training Program credential is earned with completion of both the Respect in the Workplace Sensitivity Training workshop and the Cultural Sensitivity Training workshop.
The Respect in the Workplace Sensitivity Training workshop addresses core workplace issues such as impact vs intent, The Prohibited Grounds, boundaries, conflict management, bullying and harassment, and more.
The Cultural Sensitivity Training workshop covers the impact of false diversity assumptions on a workplace, how they can lead to unintentional biases; how valuing differences prevents workplace discrimination and harassment; cross-cultural communications; cultural sensitivity; and approaches for resolving diversity-related conflict.
Sensitivity Training for Workplace Restoration
This customized training is an effective way to address negative workplace conduct. On an individual or group basis Sensitivity Training Canada can provide solutions to help your leadership team and employees deal, skillfully, with numerous conduct-related issues. With your input, we’ll design sessions to address the details of the situation.
Cultural Sensitivity Training
Participants learn the importance of managing diversity, broadly defined, at all levels both inside and outside the organization. We cover how diversity affects the bottom-line, false assumptions, and how they can lead to unintentional biases; how valuing differences prevents workplace discrimination and harassment; cross-cultural communications; cultural sensitivity; and approaches for resolving diversity-related conflict.
Cultural Sensitivity Training for Indigenous Relations
Designed to build awareness and deepen cross-cultural respect of all groups at work, explicitly including Indigenous Peoples of Canada. Compliant with the Truth and Reconciliation Commission of Canada: Calls to Action, Section 57 and Section 92 (iii), this skills-based training is designed to strengthen participants’ intercultural competency and conflict resolution abilities. It also provides training in Human Rights and Anti-Racism and approaches for getting past stereotypes, biases, and diversity-related conflict.
Workplace Anti-Bullying and Anti-Harassment
Covers how to recognize workplace bullying or harassment. We examine what is ‘Harassment’ and ‘Bullying’, and what is not. Participants are provided with techniques for dealing with incivility in the workplace. We discuss Prohibited Grounds and we discuss the responsibilities of Employees, Management, and Employers.
This is an interactive training session that provides participants with techniques and strategies for taking control of their situation at work, getting help when required, supporting others, and working for favourable workplace outcomes.
Anti-Sexual Violence and Anti-Harassment
Participants learn about the fundamentals of respect in the workplace. This session addresses and provides examples of behaviour that is considered inappropriate for workplace settings.
Discrimination and Harassment are defined and covered with a comprehensive scenario-based exercise. Participants are provided tools to communicate effectively at work and people-leaders are provided tools, including templates and checklists, to document incidents in the workplace and also to help restore the work environment.
Sensitivity Training Retreats
When there has been one or more inappropriate workplace incident, restoration of interpersonal relationships will be necessary because ongoing conflict, bad attitudes, and psychological unease of employees will impede their productivity. We can help.
Our One-Day Retreat and Half-Day Retreat are designed to strengthen communication among your employees, build their team-playing skills, and heighten their awareness of behaviours, words, and attitudes that support the building of a respectful work environment and those that do not.
One-Day Retreat
Suitable for all employee levels
7 hours in duration
Includes one 3-hour Sensitivity Training workshop
Includes one 2-hour Team Building activity
Includes a Communication Skills seminar
Half-Day Retreat
Suitable for all employee levels
3 ½ hours in duration
Includes one 1 ½ hour Sensitivity Training seminar
Includes one 2-hour Team Building activity and interactive seminar
